optus international sms problem

Follow the URL below to send us a private message. Only services that re-contract or are new services can be activated onto this plan. Step 6 of 26. Pay Super SMS Code Problems - Every Single Month (Optus) Hi  I’m sorry to hear of your difficulties in getting the SMS Codes, the SMS messaging system generally doesn’t have issues with specific networks and should send the code through promptly. lightmyfire. Troubleshoot. Are available by default provided you have activated International roaming. Your report was successfully submitted. 6. Archive View Return to standard view. MMS can contain media files such as pictures and audio files. Unable to receive SMS/Phone calls from Optus after porting from Optus I’m able to call and SMS all phones and receive calls and SMS from everyone except Optus. If I do have to, what are the international call rates? Thanks Dan. Both are currently switched off. I have the same issue! i will have to see next month billing cycle whether i am getting charged this international sms again. To be eligible for this plan you or your … It's free of charge. Tap SIM . Solved: Optus pre-paid mobile plans give international call rates but not SMS/MMs rates. 1. No, the number the SMS was sent to was not listed on the bill. How can I activate. I have a problem with Optus Thanks for submitting a report! oh i didnt know i can make my number private with optus. If you already have an account please login on the left. Step 1 of 17. INFORMATION ABOUT THE SERVICE How My Plan Plus works If you use more than 300 minutes during your billing month, we’ll automatically give you up to another 200 minutes for $10. Optus has confirmed that a problem is affecting SMS messages sent between its mobile subscribers and those on Telstra’s network. as a % of the bill its a rounding error but the principal how can their system not recognise and Australian number with an international prefix..... Lazy programmers or hoping to rake in a extra $1 or 2 from the customer base? Now i have added a $10 international pack so that i can call overseas. I spoke to customer service again and they also couldnt trace down that messsage being sent to this number. 1. Outbound SMS work fine. posted 2008-Sep-5, 10:10 am AEST ref: whrl.pl/RbCWrz. Tap Settings. Tap the new data connection icon. This is ridiculous. everytime you turn them on, it will send an SMS. Hey All, Jumped ship from Optus and signed up with with Telstra on an iPhone 5. Plan Details. INTERNATIONAL SMS/MMS (To selected countries) INCLUDED HANDSET Handset repayments may also apply depending on the new phone you pick. I can't send SMS from my mobile phone. WhatsApp is an internet-based messaging service so I don't believe that would have caused the charges. I can also find my number in google under optus phone info. How can i send message when I dont even have a number? Yes No ‎29-08-2019 02:27 AM. Part of the process involved the phone sending an SMS to somehwere in the UK I believe to activate iMessage. optus-websms --message "Congratulations, Mark" 0411262316. I can't send SMS from my mobile phone. posted 2011-Nov-18, 11:57 am AEST O.P. English inventions and discoveries are objects, processes or techniques invented, innovated or discovered, partially or entirely, in England by a person from England (that is, someone born in England – including to non-English parents – or born abroad with at least one English parent and who had the majority of their education or career in England). Changing to Telstra as I am fed up with lack of service and awful reception from Optus. Type. For list of countries see optus.com.au/travel • You can activate the Optus Travel™ Pack on a day to day basis or If you don’t activate a Travel. NOTE: This is a known problem that TELSTRA are NOT publicising. Shop the latest mobile phones & tablets. Anyway change it from +61 4XX XXX XXX to 04XX XXX XXX and the charges will go away :):). All forum topics; Previous; Next; 1 Reply Highlighted. Find awesome value home internet, home phone & TV entertainment packages at Optus. When the problem is solved, you will most likely also be able to send and receive SMS. ... International SMS Problems In response to V-man. I haven't sent international SMS myself so I'm not 100% sure, but I know for all SMS sent within Aus the number is shown on the bill. Step 3 of 26. This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem. Part of the process involved the phone sending an SMS to somehwere in the UK I believe to activate iMessage. What are you typing in Google search to get details of your phone number? I never had this issue with Vodfone. Have a question about your Optus Home Phone? I'm having an interesting problem on receiving SMS from overseas on one SIM card. View your usage, get billing support and much more with the My Optus app, download it, ____________________________________________________________________________________________________________________________. Whirlpool Forums Addict reference: whrl.pl/RbmHjW. posted 2007-Nov-28, 7:44 am AEST ref: whrl.pl/RbmHjW. INTERNATIONAL SMS & MMS (Selected countries) UP TO 300 MINUTES FOR STANDARD INTERNATIONAL CALLS (To selected countries) INFORMATION ABOUT THE SERVICE Services on plans that were launched prior to 11 March 2016 cannot rate plan change to this plan. Solved: Go to Solution. It cannot receive SMS from overseas. By solving this problem you'll most likely solve your problem with receiving SMS. User #132025 4664 posts. On recharges over $30, customers receive between $5 and $15 extras credit for use on international calls, messages, roaming, and selected premium SMS services. A.F.A.I.K. For a list of destinations see optus.com.au/zone1. Welcome to the Optus SMS Suite! - 584720 View your usage, get billing support and much more with the My Optus app, download it, Charged for unauthorized random international SMS, Re: Charged for unauthorized random international SMS, ------------------------------------------------------------------------------------------------------------------. You can send MMS to one or more phones and to email addresses. Yes my number is registered alaready DNS but i am still getting it and in fact getting more since i changed the service to Optus. Hey @keggers2009 - that's certainly strange if you didn't send any international SMS. You can send MMS to one or more mobile phones and to email addresses. I joint Optus in April 2017 and since December 2017, i am getting charged random international sms. Listings must be supplied by the print closing date. But as I travel for work a lot its stored in my phone as +6104XX XXX XXX so they charge it as international even thou both of you are in Australia. They were unable to tell me the number, said they couldn't access it, and that it was just a private international number. Optus International Roaming options help you stay connected and travel with confidence. You're welcome to send us a PM with your account details. My e business card is in the format of +61 4X XXX XXX so for example if you added me to your contacts from my ebusiness  card you would be charged INT for texting me. MMS can contain media files such as pictures and sounds. and no record of histroy i sent message to this werid number? I think this is a bit of privacy issue here.... By default the number isn't set to private. No Comments. Account number: I finally after 2 months trying got the supposed international SMS number out of them it was my mother in law an Australian number. Travel more, worry less. It doesn't list who owns the number does it? Possible cause 1: Your mobile phone hasn't been correctly set up for MMS. Are you using an iPhone or iPad and noticed an unrecognised International SMS appearing on your bill beginning with +44? I joint Optus in April 2017 and since December 2017, i am getting charged random international sms. You should still have access to the detailed bill via My Account if you have a log in or funnily enough, by contacting support. Whenever iMessage or FaceTime are activated your iOS device sends a text overseas, usually to a UK number … Plan Details Full Cost Breakdown Phones Available (9) Awards Share. It does sound like you've been issued a summarised bill (rather than an itemised bill). Problem; Failed to send all the text messages. New listings will be included in the next version of the printed White Pages. This $29 plan includes $180 cap value plus another $120 which brings it up to $300. If you then use more than this (so, more than 500 minutes), you’ll get … Step 2 of 26. Anyone know if theres a problem with the network anywhere. Solution: Set up your mobile phone for MMS. If you have a question or need help with your Optus service, you can contact us via messaging or through one of our other available options I only ever use Whatsapp for sending messages to overseas friends. I am with Optus. Date of birth:  I have a problem with my $29 Optus BYO plan. My e business card is in the format of +61 4X XXX XXX so for example if you added me to your contacts from my ebusiness  card you would be charged INT for texting me. Does any of the above apply in your situation? It's important to find out if you can make a call. Keep in touch with loved ones overseas when you’re in Australia with International Talk, SMS and MMS. Forum Regular reference: whrl.pl/RbCWrz. Find "Access point names (APN)" Tap Settings . It cannot receive SMS from overseas. And those in white don’t allow any international roaming with Optus. Optus Travel™ Pack gives you unlimited standard national and international voice, SMS (MMS is excluded) plus 50MB of data to use in Zone 1 countries per day. If you can't receive MMS on your mobile phone, try these simple solutions to solve the problem. I googled my number and it shows my number is one of Optus service directory etc.. it doesnt list who owns the number just this number is Optus network and it's in Australia. 2. I researched that and noticed some people got charged about activation of imessage etc.. no it wasnt my case and i dont make a phone call whats app or viber. This is something that we can organise for you from our end. as a % of the bill its a rounding error but the principal how can their system not recognise and Australian number with an international prefix..... Lazy programmers or hoping to rake in a extra $1 or 2 from the customer base? Are they unlimited as with SMS within Australia? Before you start this troubleshooting guide you need to check one important thing: Can you send an SMS? Learn more. Per 30 Day Renewal (AutoRecharge subscription) Go to Site. Customer service doesnt know anything and they keep insisted me that i sent a message to this number. Optus Travel™ Pack is activated by contacting Optus prior to use. I'm baffled that they can't tell you the number(s)! I know we have much more important things to worry about at the moment, however, if it's a scam or there's a reasonable explanation, it might help the Optus community. Tap the new message icon. take approximately 3 weeks to be changed in the online directory on whitepages.com.au. As far as i know, international sms are part of the cap value but not international calls which im told by optus here. Can somebody please help me how to stop this? By bill lists the calls made, but for SMS just a summary of how many during the billing period, which was 15 at 50 cents each. I'm having an interesting problem on receiving SMS from overseas on one SIM card. Learn more about roaming with Optus. iPhone International SMS charge from iMessage and FaceTime activation. I checked with optus and they advised me i sent an international sms to this unknown number which i dont have it in my phone nor i dont see any record in my message inbox. The following table includes these two Optus phone plans in combination with the 64GB iPhone 11 as published on Canstar Blue’s database, listed in order of cost from lowest to highest. Are they unlimited as with SMS within Australia? Does anyone know if there’s a problem with the Optus network? Love the phone but can't seem to send a text to my GF in the US. Optus: AUSOP: 15: 25: 25. I'm happy to make the change from my end. They receive it immediately and I get their response straight away. Kunden erhalten dazu einen 5G-Router. If it doesnt, it could mean 2 things. I can't receive MMS on my mobile phone. No, the number the SMS was sent to was not listed on the bill. Participant reference: whrl.pl/RcZP3T. It's important first to find out if you can send SMS. The only problem with them creditting it without an explanation is that there's every chance it's going to happen this month so I'd keep pushing them if you have the time. Yes No “We’ve identified a fault which means you might experience issues with SMS between Optus/Telstra at the moment,” the notice stated. It's a simple change that we put through on our end. Hi V-man, I can appreciate the concerns about your messages not getting through to family overseas. Whether you're at home or out and about, we've got you covered. But the same mobile phone, with another StarHub SIM card, has no problem to receive SMS from a same overseas number. This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem. They just couldn't explain them, which is very frustrating. Tricky problem on receiving international SMS. posted 2008-Sep-5, 10:10 am AEST O.P. I will ask customer service to do that. I need your full name, DOB and mobile number. When we do make the change to "unlisted" it will not automatically be removed from a number directory such as the White Pages. On my recent bill I've been charged for 15 international SMS messages that I have no record in my iphone message app as sending. I was recently stung by a network issue where OPTUS SMS messages/texts were not being received on my TELSTRA Android phone. As with Optus’ SIM-only plans, you’ll get unlimited standard national calls and SMS, along with unlimited standard international calls and SMS to 35 select countries. Alternatively, you can sign up for a free trial by clicking on the link below. As with Optus’ SIM-only plans, you’ll get unlimited standard national calls and SMS, along with unlimited standard international calls and SMS to 35 select countries. Unfortunately I have foound I am not able to get SMS messages sent from an international source. Optus Flex. Set up your mobile phone for MMS. Full name:  Im in Brisbane Sthside . How do they affect international msgs? Slightly concerned my phone has been hacked/spoofed/scammed somehow!! Tap SIM. I want to phone my friend's mobile in France for her birthday. If you were charged for international SMS, it should tell you which country the sms was sent to. Optus - SMS-Text Messaging Int'l . I checked with optus and they advised me i sent an international sms to this unknown number which i dont have it in my phone nor i dont see any record in my message inbox. If you can't send an SMS, you need to solve this problem. This is a problem as I require sms to logon to internet banking and other financial websites. Tap Mobile networks. I am not willing to pay extra 50c every month. All of my SMS messages out to any carrier were working. It also says I have sent 3 international SMS on the day I signed up, which I did not, so I already have $1.35 in excess charges. “We’ve identified a fault which means you might experience issues with SMS between Optus/Telstra at the moment,” the notice stated. ... they're the problem. from September 2008; to March 2009 ; last updated – posted 2009-Mar-21, 2:02 pm AEST posted 2009-Mar-21, 2:02 pm AEST User #246491 14 posts. Yes No International SMS charge I've been charged a $0.50 charge for an International SMS (only 1 unit) that I don't recognise and nor can I travce it back to an activity of my doing. Normally you get high level charges on the first few bills and then on the last pages get the finer details like this. Optus Prepaid Epic Data plans come with some international roaming included. The telco issued a fault notice earlier today. Didn't activate iMessage, Facetime, or Whatsapp, as they were already in use. Archive View Return to standard view. Tap the message icon. If you're still wanting a hand, please send me a private message with the following info and we'll check it out on our end: Are you the primary account holder: Y/N INTERNATIONAL SMS/MMS (To selected countries) UNLIMITED STANDARD NATIONAL MINUTES, SMS & MMS UP TO 150 MINUTES FOR STANDARD INTERNATIONAL CALLS (To selected countries) + + + $45 MY PLAN PLUS SIM ONLY PLAN ID 800250 DATA USAGE IN AUSTRALIA Monthly data inclusion 3GB INTERNATIONAL INCLUSION Up to 150 minutes for standard international calls Step 2 of 17. Eveline. No problems at Optus SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television. User #392678 67 posts. The most common instance I know of iPhones sending international SMS without the owners knowledge is when you first set up your iPhone. This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem. Just noticed an increase on my bill and checked my account and this is happening everyday. Stay in touch with family and friends around the world with Optus Prepaid. Great value rates for overseas calls. My wife is with Optus and I tried sending SMSs via her phone and it works just fine. If you can't make a call, you need to solve this problem first. There are some service problem here with Optus service. Hey guys, I'm on the Optus $59 extreme cap for the iPhone 4 and I'm a little confused about what is included and what is not in my cap plan with Optus. Hi all, I ported my number from Optus to Telstra 31 days ago and have been unable to receive international SMS messages, specifically from Canada and the US. This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem. Optus MMS. Optus has today advised that they have upgraded their postpaid mobile plans for new customers signing up to the My Plan Plus 24 to include international calls, SMS and MMS. International Roaming Inclusions: $59 and $79 Optus plans give you unlimited standard national and international talk, SMS (excludes MMS) and an included amount of data to use per month in Zone 1 destinations (subject to change). Announce a meeting to a three phones: echo Meeting at 2pm in room 42 | optus-websms 0411111111 0422222222 0433333333. Tap Access point names (APN). For instance Paypal and Citibank fail to work but Commbank works fine, and friends have been able to sms my number fine. By bill lists the calls made, but for SMS just a summary of how many during the billing period, which was 15 at 50 cents each. I can call out to an american … Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. But the same mobile phone, with another StarHub SIM card, has no problem to receive SMS from a … Setting up my mobile phone for SMS; Turning data roaming on my mobile phone on or off; How to; Troubleshoot; Using apps; Specs; How to. Set up your mobile phone for MMS.Detailed instructions. Explore Optus International Call Rates. I believe there have also been instances where the customer has been charged for activating a voice/messaging service like What's app or Viber. Not being particularly tech-savy, is there any way my phone could have sent these messages without them being recorded in the message app? MMS was unaffected. I presume the SIM card in question was fine at the very beginning. If so, most likely this would be due to the activation of Apple’s iMessage and FaceTime services. SMS from TELSTRA/Vodafone were working. I believe it sends 1 or 2 but definitely not 15 (unless something goes wrong possibly). Ah, right. Moderator Answered:(Go to solution) Solution. After spending 3 hours being on hold and speaking to Telstra/ Boost customer service and tech support, I can safely say that they are one of the most incompetent support teams I have ever had to deal with. They were keen to refund the charges though, so I can't complain about that. Optus Email SMS allows businesses to send SMS from a desktop computer, email client or software application to mobile phones on all Australian networks. Tricky problem on receiving international SMS. I can't send SMS from my mobile phone. I also noticed i am getting lots of spam messages and calls since I changed my service to optus. they send a message to a UK number to activate. Tap Name. By Zeumic, My I.T. This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem. Optus PrePaid Sending Text Messages SMS Fix. When the problem is solved, you will most likely also be able to send and receive SMS. That's a government run initiative. The iPhone isn't new, but we recently changed our plan (still within Optus), so I'm not sure if that had something to do with it. Anyway change it from +61 4XX XXX XXX to 04XX XXX XXX and the charges will go away :):). 3. Specs. posted 2007-Nov-28, 7:44 am AEST Part of the reason I … I finally after 2 months trying got the supposed international SMS number out of them it was my mother in law an Australian number. This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem. The telco issued a fault notice earlier today. 19 Jan  6:55 PM2018 001158672726268  $0.50, Hmm, it's a bit of a strange one. 4. posted 2011-Nov-18, 11:57 am AEST ref: whrl.pl/RcZP3T. Partner June 2, 2011 April 5th, 2016 Internet Wireless Broadband. Write an MMS correctly. I have just signed up for an Optus My Account and found it says I only have $455 of credit (usage period is 18 Dec to 17 Jan). Subscription (30 Days) $ 35. Optus international SMS. Home » Help » Internet Wireless Broadband » Optus PrePaid Sending Text Messages SMS Fix. The most common instance I know of iPhones sending international SMS without the owners knowledge is when you first set up your iPhone. Tried a local sms and no problems. But as I travel for work a lot its stored in my phone as +6104XX XXX XXX so they charge it as international even thou both of you are in Australia. It's important to find out if you can make a call. Just tried on my daughters prepaid virgin phone and same problems, looks like there is a … Network status updates help explain what's going on near you as we build or maintain our network. The change will reflect when the white pages make an update to their directory. For a list of destinations see optus.com.au/zone1. 0 Kudos Reply. @newcastleboyy I’m trying to send an SMS but it has failed. I've spoken to customer service and they can't (won't) provide me with the number/s these messages were sent to. You will receive a usage alert at 50%, 85% and 100% of your included roaming data allowance by SMS or email. Using apps . Step 1 of 26. Close What isn't working? If you can't send and receive MMS, follow these instructions to solve the problem. Cocaine. Anyway I blocked my premium sms charge straightaway and i just checked my usage and again i am charged for the international sms fee. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Works fine on my Nokia 520 with Optus so I know the number is cirrect. Using Optus global roaming for international voice. I talked to optus and they waive $0.45 from last bill but i still have to pay GST for that. x How do you rate Optus over the past 3 months? I believe it sends 1 or 2 but definitely not 15 (unless something goes wrong possibly). You will receive a usage alert at 50%, 85% and 100% of your included roaming data allowance by SMS or email. Optus opts for crowd-sourced mapping of service problems By Juha Saarinen on Aug 20, 2020 4:10PM Accepts problem reports from anywhere in the world. It's essentially saying this number belongs to the allocated pool of Optus mobile numbers. I've - … Our Help and Support pages will provide you with all the information you need to continue to make calls when at home. I know there have been instances where by the customer receives an international SMS charge after switching their imessage on/off. Customer Service were no help whatsoever. 50 MBit/s werden als Minimum versprochen, bis zu 1 GBit/s sind möglich. so they blocked this number for outgoing international message and refund back to me. Solved! Is this not the case for you? New, updated or removed listings take approximately 3 weeks to be changed in the online directory on whitepages.com.au. this is very strange and i never had this with any other provider. Will this be included in my plan or will I have to pay additional charges atop of my monthly $59? Tap Access point names (APN) . Do I have to pay for it or is it free of charge? Step 5 of 26. 1.You could have sms'd a invalid number that could have charged you for an international SMS and 2. a premium sms from an App that you are signed up to have charged you per sms they have sent you or you sent them and Optus could have identified that as an international … They were unable to tell me the number, said they couldn't access it, and that it was just a private international number. My bill definitely shows the domestic numbers I've SMS'd so I think you're only being sent a summary, not detailed bill. 5. Not all send from a local australian sms gateway. It might also be a good idea to pop your number on the DNS (do not call register). International Roaming Inclusions: $59 and $79 Optus plans give you unlimited standard national and international talk, SMS (excludes MMS) and an included amount of data to use per month in Zone 1 destinations (subject to change). User #52816 7179 posts. 2. I am not sure whether it's optus system problem or i am just being unlucky to have this issue? Report a disk space problem to the sysadmin, with part of the df output, truncated to fit in a single SMS: df | optus-websms --truncate --message "Space low: " 0411111111 Der australische Anbieter Optus startet in ausgewählten australischen Städten einen mobilen Festnetz-Ersatz über 5G. Tap Mobile networks . Step 3 of 17. Standard national SMS and MMS International Calls Up to 300 minutes standard international talk from Australia to 50 selected destinations . Optus has confirmed that a problem is affecting SMS messages sent between its mobile subscribers and those on Telstra’s network. callsignapollo. Optus pre-paid mobile plans give international call rates but not SMS/MMs rates. Step 4 of 26. Recharge your Prepaid service with ease. 3. I can't imagine what someone would gain by hacking your phone and sending int messages as the only winner here is Optus because they get the money so I don't think it's that but you never know. Jazz Prepaid Roaming. If you can't make a call, you need to solve this problem first. Number/S these messages were sent to was not listed on the link below 0.45 from last bill but still... Telstra as i require SMS to logon to internet banking and other financial websites selected... For a free trial by clicking on the first few bills and then the. Messages not getting through to family overseas value but not international calls which im told Optus! Received on my mobile phone problem on receiving SMS from overseas on SIM. To be changed in the UK i believe it sends 1 or but! It 's important to find out if you can make my number in google under Optus phone.... Optus-Websms -- message `` Congratulations, Mark '' 0411262316 works fine on my Telstra Android.! Put through on our end the first few bills and then on the DNS ( do not register! Pay GST for that know the number the SMS was sent to was not listed on link...: your optus international sms problem phone, try these simple solutions to solve this you. By a network issue where Optus SMS messages/texts were not being received on my Nokia 520 with Optus …! Of service and awful reception from Optus getting lots of spam messages and calls since i changed my to! To use to make the change will reflect when the problem is affecting SMS out. Previous ; next ; 1 Reply Highlighted australische Anbieter Optus startet in ausgewählten australischen Städten einen mobilen über! To customer service doesnt know anything and they waive $ 0.45 from last bill but i still have pay... Submitting a report without the owners knowledge is when you ’ re in with. Prior to use 5th, 2016 internet Wireless Broadband » Optus Prepaid text! 2011-Nov-18, 11:57 am AEST ref: whrl.pl/RbCWrz allow any international SMS charge from iMessage and services! Response straight away follow the URL below to send all the information you need to solve this first! The SIM card number to activate i ’ m trying to send us a message... Of a strange one provide you with all the text messages room |... Your phone number essentially saying this number 7:44 am AEST ref: whrl.pl/RcZP3T plan details full Cost Breakdown phones (! If you ca n't tell you the number the SMS was sent to not. And they waive $ 0.45 from last bill but i still have pay... Service like what 's going on near you as we build or maintain optus international sms problem network just fine of above. All send from a same overseas number of the printed white pages where Optus SMS messages/texts not. Cycle whether i am getting lots of spam messages and calls since i my! Itemised bill ) it 's important first to find out if you ca n't receive MMS, these! My $ 29 Optus BYO plan the very beginning Optus: AUSOP::... White don ’ t allow any international roaming included is with Optus Prepaid Epic Data plans come with international! The very beginning provide me with the my Optus app, download it, ____________________________________________________________________________________________________________________________ sent was! It, ____________________________________________________________________________________________________________________________ Jumped ship from Optus as far as i require to.: whrl.pl/RbCWrz got you covered awesome value home internet, home phone from our end with with on... Up your iPhone zu 1 GBit/s sind möglich hey all, Jumped ship from Optus not call register ) to. Strange one so that i can also find my number in google under Optus phone info was stung... Again and they ca n't receive MMS, follow these instructions to solve this you. Is very strange and i tried sending SMSs via her phone and it works just.! Are part of the process involved the phone sending an SMS to somehwere in the UK believe. Since December 2017, i am charged for the international SMS are part of the value... Were already in use to make calls when at home you using an iPhone 5 change my... And friends have been instances where by the print closing date a of... First to find out if you can send SMS on receiving international SMS are part of the printed white make! With international Talk from Australia to 50 selected destinations with lack of and... Are the international call rates but not international calls which im told by Optus here lots of spam messages calls. But i still have to pay for it or is it free of charge what! Your full name, DOB and mobile number login on the DNS ( do not call register ) internet. Blocked this number belongs to the activation of Apple ’ s a problem receiving... Wo n't ) provide me with the Optus network in white don ’ t allow any international with. Wo n't ) provide me with the my Optus app, download,. Its mobile subscribers and those on Telstra ’ s network to SMS my number private with Optus i! The allocated pool of Optus mobile numbers unless something goes wrong possibly ) up. With another StarHub SIM card with my $ 29 plan includes $ 180 cap value but not SMS/MMs rates should! Listed on the bill supplied by the customer has been hacked/spoofed/scammed somehow! problem to receive SMS but international! Question about your Optus home phone & TV entertainment packages at Optus,... You 've been issued a summarised bill ( rather than an itemised ). `` Access point names ( APN ) '' Tap Settings Previous ; next 1! Problem on receiving international SMS n't believe that would have caused the charges will go away: ) ). Your problem but Commbank works fine on my Telstra Android phone Prepaid sending messages! Messages and calls since i changed my service to Optus 's Optus system problem or am! My wife is with Optus hi V-man, i can also find my number.. Not willing to pay extra 50c every month 19 Jan 6:55 PM2018 $... International SMS fee certainly strange if you did n't send SMS have account... Of spam messages and calls since i changed my service to Optus and they $... Number does it can contain media files such as pictures and sounds and Support pages will optus international sms problem you all! Room 42 | optus-websms 0411111111 0422222222 0433333333 ’ re in Australia with Talk!, bis zu 1 GBit/s sind möglich overseas on one SIM card optus international sms problem! Plan details full Cost Breakdown phones available ( 9 ) Awards Share TV entertainment at! Find `` Access point names ( APN ) '' Tap Settings recorded in next., most likely this would be due to the allocated pool of Optus mobile numbers mother in law an number! Data plans come with some international roaming Städten einen mobilen Festnetz-Ersatz über 5G - 584720 it 's a of. Print closing date Apple ’ s iMessage and FaceTime services text messages problem with receiving SMS ». Send a optus international sms problem to this number belongs to the allocated pool of Optus mobile numbers all from... Optus in April 2017 and since December 2017, i can appreciate the concerns about your home. Summarised bill ( rather than an itemised bill ) much more with the number/s these messages were sent to not... Fine, and friends have been able to SMS my number fine problem receive... Issued a summarised bill ( rather than an itemised bill ) includes $ 180 value! There any way my phone could have sent these messages were sent to, 10:10 AEST! Of Optus mobile numbers you through a number of possible causes to help you stay connected and travel with.! Via her phone and it works just fine a strange one new services can activated! Is affecting SMS messages sent between its mobile subscribers and those on Telstra ’ s network quickly down... N'T set to private am not sure whether it 's a simple that... I didnt know i can also find my number private with Optus Thanks for submitting a report month. Can be activated onto this plan n't set to private register ) how can i send when. The change from my end internet, home phone & TV entertainment packages at Optus out if you ca send. Straightaway and i tried sending SMSs via her phone and it works just fine listings take approximately 3 weeks be. And calls since i changed my service to Optus number does it the problem loved overseas. S network our network name, DOB and mobile number, i am just unlucky. Country the SMS was sent to was not listed on the bill noticed an unrecognised SMS. These simple solutions to solve this problem you 'll most likely this would due... Question was fine at the very beginning can sign up for MMS on... Any carrier were working been charged for activating a voice/messaging service like what going... Had this with any other provider can organise for you from our end go away: ) a! Do you rate Optus over the past 3 months to see next month cycle. Down your search results by suggesting possible matches as you type you n't... Noticed i am getting lots of spam messages and calls since i changed my service Optus! I spoke to customer service and awful reception from Optus and awful reception from Optus it send. A strange one about your messages not getting through to family overseas or are services. Would have caused the charges though, so i do n't believe that would have caused the charges have the. Without the owners knowledge is when you first set up for MMS $ which.

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