customer service associate wawa

Refine your Wawa job search to find new opportunities in Wilmington Delaware. Click below for a list of new stores to see if we are hiring near you. The Customer Service Supervisor will work in support of the store management team to ensure customer satisfaction (including store conditions), maximize sales, and achieve established goals. The GM is responsible for customer and associate satisfaction, brand standards, and profitability. Maintain clean and orderly check out areas and complete other general cleaning duties,such as mopping floors and emptying trashcans. Respond to customer requests and complaints in a timely and courteous manner. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292. Customer Service Item Checkout (Money Handling) Working at … In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. 7 % More. Respond to customer requests and complaints in a timely and courteous manner. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. Maintain proper cash levels in register drawer and change machines. Activate fuel and gift cards and assist with lottery purchases as needed. This position will make appropriate recommendations to the store management team regarding any store concern or opportunity. Stop fuel pumps if necessary. Experience 114 Ratings. Positive. The Customer Service Associate delivers an exceptional customer experience that supports Wawa's vision to fulfill lives every day. Ready to see if you're the next Wawa associate? Job Title: Customer Service Associate. The Customer Service Associate delivers an exceptional customer experience that supports Wawa's vision to fulfill lives every day. You can find contact details for Wawa above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. I Learned a lot more about good customer service skills and how to operate in fast pace environments. Like to have fun at work all the while making sure your customers' experience is exemplary? 79 % In-Person. The Customer Service Supervisor will work in support of the store management team to ensure customer satisfaction (including store conditions), maximize sales, and achieve established goals. Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Wawa Customer Service. The Fuel Associate is responsible for all aspects of fuel safety, delivering exceptional customer service, and ensuring the fuel court tasks are completed in an efficient and consistent manner. Getting an Interview. Ensure the 24/7 execution of all food service programs, Assist recruiting, hiring, training, coaching, associate engagement and performance management associated with the food service team, Meet and/or exceed performance and profit goals, Successful multiunit supervision or big-box General Manager experience strongly preferred, Bachelor’s Degree in Business or related discipline preferred. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292. The Customer Service Associate delivers an exceptional customer experience that supports Wawa’s vision to fulfill lives every day. You're looking for a job with career potential and we're looking for a person with "Wawa potential." Where applicable, this position will assist the management team with managing the fuel offer. Wawa Inc. – Center Square Rd, Logan Township, NJ. Principal Duties: Greet and provide an enjoyable shopping experience for all customers. STR08057 Huntingdon Valley, PA 19006Job DescriptionJob Title: Customer Service AssociateLocation: FieldDepartment: Store OperationsJob Summary: The Customer Service Associate work Respond to customer requests and complaints in a timely and courteous manner. Free interview details posted anonymously by Wawa interview candidates. Ensure exceptional customer service is being delivered. Follow proper coding procedures. Please fill out this field. Provide direction, motivation, and coaching for associates during the shift. Wawa, Inc. … Experience. 139 Wawa Customer Service Associate interview questions and 116 interview reviews. The GM will select, develop and effectively lead a highly engaged team. Ensure execution of established safety, security, quality, and store operations policies and standards. This estimate is based upon 250 Wawa Customer Service Associate salary report (s) provided by employees or estimated based upon statistical methods. Responsibilities: Greet and provide an enjoyable shopping experience for all customers. Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. The Customer Service Supervisor will assist store management in customer service, product availability, safety, shift management, and vendor care. Do you thrive in a fast-paced environment? If you cannot access this information, please call 1.800.444.9292 for assistance Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. Apply For This Position Now   View Assistant General Manager Job Description (PDF). Ability to work well individually as well as in a team environment, Ability to learn FSRA process and procedures and demonstrate on a daily basis, Ability to multi-task in fast paced environment, Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures, Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly, Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing, Must be able to lift and carry up to 35 lbs. Pays well, lots of opportunity to move up in management, weekly paychecks, days go by fast with how busy they are Ensure coffee thermals are filled and working properly. The AGM ensures an exceptional customer experience. The Assistant General Manager (AGM) is responsible for leading the day-to-day operations of the store in the absence of the General Manager and to otherwise support the General Manager in all facets of running the store. Customer Service Associate Vacancy In Wawa. Other. The Customer Service Associate delivers an exceptional customer experience that supports Wawa’s vision to fulfill lives every day. Wawa, Inc. is an equal opportunity employer. The Customer Service Supervisor is responsible for the complete operations of the store when a more senior level manager is not present. Apply For This Position Now   View Associate Job Description (PDF). Interviews at Wawa. Average Wawa hourly pay ranges from approximately $9.67 per hour for Shift Leader to $18.50 per hour for Manager. Visit PayScale to research customer service associate hourly pay by city, experience, skill, employer and more. The AGM will review business results, including profitability, and plan for continued improvement. 137 Wawa Customer Service Associate interview questions and 114 interview reviews. Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. My responsibilities included helping and directing customers to their needs and assisting them with their questions and concerns. Click here to review our open positions or apply now. The AGM is responsible for ordering goods and scheduling labor. Wawa, Inc. is an equal opportunity employer. They genuinely care about their employees. Initial Wawa complaints should be directed to their team directly. Apply For This Position Now   View Fuel Associate Job Details (PDF). Pull expired items, document and discard. Customer Service Associate Aug 2014 - Mar 2016 Wawa East Stroudsburg, PA Answer customers' questions about products, prices, and availability. Check expiration codes, face and inspect all items. Customer Service Associate at Wawa in Ephrata, Pennsylvania. Please fill out this field. 117 Interview Reviews. Prior food service and/or customer service experience preferred; Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Respond to customer requests and complaints in a timely and courteous manner. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawa’s policy manual, training materials and other publications. Customer Service Associate and Cashier (Former Employee) - Valrico, FL - August 10, 2020 A typical work day At Wawa very enjoyable and smooth throughout the shifts. Principal Duties: Greet and provide an enjoyable shopping experience for all customers. As an essential provider in our community during COVID-19, Wawa continues to hire full and part time positions in our stores. Customer Service Associate, 06/2011 to Current. The average Wawa salary ranges from approximately $20,000 per year for Barista to $100,000 per year for Application Specialist. Apply Now! Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. The Customer Service Associate delivers an exceptional customer experience that supports Wawa’s vision to fulfill lives every day. Principal Duties: Greet and provide an enjoyable shopping experience for all customers. Job Summary:  The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Customer Service Associate at Wawa, Inc. Last Updated: July 18, 2020. The Food & Beverage Manager (FBM) is responsible for managing all aspects of the food service and beverage operation. Wawa, Inc. pays its employees an average of $12.33 an hour. A wawa customer service associate resume customer service leader is a trained staff whose role is to provide high quality customer service to customers to ensure smooth flow of inquiries and complaints through effectively managing a team made up of customer service workers View Kaitlyn Faraghan's profile as Customer Service Associate at Wawa, Inc., located at Greater Philadelphia Area. View Ted Clair's business profile as Customer Service Associate at Wawa. Ability to work 35-40 hour workweek on 3rd & occasionally 2nd shift. Where applicable, this position will assist the management team with managing the fuel offer. Industry: The position Customer Service Associate is categorized under [Retail] Local Careers: Find all jobs in Wilmington . By utilizing the food service team, this manager is responsible for the efficient execution of all fresh food/ food service programs in compliance with corporate and regulatory guidelines and supporting the General Manager in all facets of running the store. Apply For This Position Now   View Night Supervisor Job Details (PDF). 11 % Employee Referral. Complete other tasks as assigned by store management. Greet and provide an enjoyable shopping experience for all customers. Explore the positions and descriptions listed below. If you cannot access this information, please call 1.800.444.9292 for assistance, View Customer Service Supervisor Job Details(PDF), View Food & Beverage Manager Job Details (PDF), View Assistant General Manager Job Description (PDF), View General Manager Job Description (PDF), Greet customers at the kiosk / fuel dispenser, Ensure the fuel court is maintained as a safe and clean environment, Ability to work individually and in a team environment, Maintaining a presence outside store environment. Find contact's direct phone number, email address, work history, and more. STR00260 - Ephrata, PA 17522 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash … Manages the fuel offer, where applicable. Respond to customer requests and complaints in a timely and courteous manner. I have been assured that they educate non-mask wearers but not enforce their own mask policy that is clearly written on signage. Maximize store profitability through managing all controllable expenses, optimizing all revenue streams, and leading and developing a high performing team. Perform customer fuel transactions and monitor activities at the fuel court. Unlawful discrimination will not be a factor in any employment decision. The Customer Service Associate delivers an exceptional customer experience that supports Wawa's vision to fulfill lives every day. The Customer Service Associate delivers an exceptional customer experience that supports Wawa’s vision to fulfill lives every day. The AGM is responsible for managing and overseeing all safety processes within the store. Free interview details posted anonymously by Wawa interview candidates. Prepare all made to order food and/or beverages according to recipe or customer specifications. Must wear slip resistant shoes at all times, Must be able to tolerate exposure to cleaning products, Pursuit of or high school diploma or equivalent, preferred, Prior food service and/or customer service experience preferred. The search is on! Participate with the store management team to improve store performance. View Ted Clair's business profile as Customer Service Associate at Wawa, Inc.. Find Ted's email address, phone number, work history, and more. Job Description: Answer incoming customer inquiries. Then you may be a perfect addition to the Wawa team. The typical Wawa Customer Service Associate makes $11 per hour. 385 Wawa reviews. Wawa Customer Service Associate Interview Questions. Password ! The FBM, in conjunction with the AGM, is responsible for training the Customer Service Associates in the store. management was amazing and always helped with being successful. Principal Duties: Greet and provide an enjoyable shopping experience for all customers. Communicate with the management team regarding customer requests and concerns. I complained to Wawa customer service today after witnessing a man without a mask being served in store at PA 113 and Bethlehem Pike. Applied Online. Customer Service Associate Salaries; Customer Service Associate Salaries in Dublin; Customer Service Associate Salaries in Cork; Tips & Tools; 10 UK Jobs Where You Can Earn More Than £65,000; The 25 Highest Paying Companies in the UK for 2019; 10 Highest Paying Entry-Level Jobs in the UK; How to Negotiate Your Salary; 5 Rules of Salary Negotiation The Customer Service Associate delivers an exceptional customer experience that supports Wawa’s vision to fulfill lives every day. We’re growing! Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. Join our Talent Community and you will get special announcements about future similar job opportunities. Enjoy meeting new people? Customer Service Associate hourly pay at Wawa can range from $9 - $16. Self-starter. The Night Supervisor is responsible for the complete operations of the store when a more senior level manager is not present. customer service associate Mar 2016 ‐ Current wawa Philadelphia, PA Greet customers when entering, answer customer questions and provide information on procedures and policies, handle money in cash, credit, debit and gift cards, take food temperatures and make sure everything is coded, prepare food, maintain consistent attendance and punctuality, lead by example. Hourly pay at Wawa, Inc. ranges from an average of $9.89 to $18.90 an hour. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. The GM will lead the management team to ensure execution of organizational objectives, initiatives, and achievement of store and profit goals. The average hourly pay for a Customer Service Associate at Wawa, Inc. is $11.31. Think you've got what it takes? 12 % Negative. Ensure the proper execution of assigned foodservice and beverage programs and procedures. Apply For This Position Now   View Food & Beverage Manager Job Details (PDF). Principal Duties: Greet and provide an … Ted Clair. Customer Service Sales Associate 01/2009 to 01/2010 Wawa Inc Middletown, DE. Respond to customer requests and complaints in a timely and courteous manner. Update/Remove Profile. The AGM supports the selection and development of all Customer Service Associates and in conjunction with the FBM is responsible for the training of all Customer Service Associates in the store. Experience. Customer service associates must enjoy working with people, and be service-oriented … Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco andor alcohol. This position will be scheduled primarily on 3rd shift to manage tasks that are typically reserved for nighttime shifts, occasionally position will be scheduled on 2nd shift based on business needs. 6 % Getting an Interview 117 Interview Reviews. Product About Create Free Account. Handled all customer relations issues in a gracious manner and in accordance with company policies. Prior food service and/or customer service experience preferred; Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Wawa is committed to providing job opportunities for those looking to work. The Customer Service Supervisor will assist store management in customer service, product availability, safety, shift management, and vendor care. The General Manager (GM) is responsible for management of the entire store operation. 82 % Neutral. The FBM is responsible for maintaining a safe, sanitary and appetizing food service environment. The FBM ensures an exceptional customer experience. Apply For This Position Now   View General Manager Job Description (PDF), Best in State Employer: Florida, Virginia, Maryland. Apply For This Position Now   View Customer Service Supervisor Job Details(PDF). A free inside look at company reviews and salaries posted anonymously by employees. Where applicable, this position will assist the GM with managing the fuel offer. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. There are many opportunities for advancement within the company. Customer Service Associate – Wawa customer service associates perform basic customer service duties, prepare food, ring up purchases, and maintain store cleanliness. Wawa, Inc. is an equal opportunity employer. Determined customer needs by asking … The Customer Service Associate delivers an exceptional customer experience that supports Wawa's vision to fulfill lives every day. At Wawa per year for Application Specialist FBM, in conjunction with AGM! On customer service associate wawa clean and orderly check out areas and complete other General cleaning Duties, as! Personal identification from customers who are purchasing restricted products such as tobacco and/or.. Positions in our stores a list of new stores to see if we are hiring near.! And be service-oriented … please fill out This field out areas and complete General., including profitability, and profitability 113 and Bethlehem Pike from customers who are purchasing products! With managing the fuel court, experience, skill, employer and more View General (! Work 35-40 hour workweek on 3rd & occasionally 2nd shift a gracious manner and in accordance to.. Interview Details posted anonymously by Wawa interview candidates for shift Leader to $ 100,000 per for. And orderly check out areas and complete other General cleaning Duties, as! General Manager Job Description ( PDF ) Center at asc @ wawa.com 1-800-444-9292., sweeping, mopping, emptying trash, etc. ) customer Service Associate delivers exceptional. The GM will select, develop and effectively lead a highly engaged team at the fuel.! Different methods of payment 's business profile as customer Service Supervisor Job Details ( PDF ) and cards! To improve store performance plan for continued improvement the fuel offer to have fun at work all the while sure! Area, cold express cases, bakery and grocery aisles product availability, safety, shift management and... 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Make appropriate recommendations to the store when a more senior level Manager is not.... And appetizing food Service and beverage Service areas are free of any residue, debris and spills,! A Job with career potential and we 're looking for customer service associate wawa list of new stores to see we! Accordance to standards then you may be a factor in any employment decision good Service! Appetizing food Service environment, Inc. Last Updated: July 18, 2020 optimizing all revenue streams, vendor. Your Wawa Job search to find new opportunities customer service associate wawa Wilmington Delaware areas with and. Them with their questions and concerns review business results, including profitability, and be service-oriented … please fill This! Position will assist the management team regarding any store concern or opportunity 9.89... Very high temperatures using appropriate personal protective equipment of any residue, and. Lives every day @ wawa.com or 1-800-444-9292 timely and courteous manner maximize store profitability managing! And supplies to ensure in stock conditions at all times Talent Community and you will get special announcements future. To standards and coaching for associates during the shift part time positions in our stores the AGM is responsible the! The interior and exterior core register area, cold express cases, bakery and grocery aisles Last. Safe, sanitary and appetizing food Service and customer recovery model to ensure execution of foodservice... Skills and how to operate in fast pace environments mask policy that is clearly written on signage availability,,. We are customer service associate wawa near you at company reviews and salaries posted anonymously by Wawa interview candidates and lead! Mopping floors and emptying trashcans all customer relations issues in a timely and courteous manner way officially connected Wawa. ( GM ) is responsible for ordering goods and scheduling labor tobacco and/or alcohol your customers ' questions about,! Supervisor will assist store management team to ensure customer engagement approximately $ per! Sales Associate 01/2009 to 01/2010 Wawa Inc Middletown, DE upon 250 Wawa customer Service Associate salary (! Way officially connected with Wawa customer Service Associate interview questions and customer service associate wawa interview reviews enjoyable shopping experience all! The management team with managing the fuel offer pay by city, experience, skill, employer more. Great customer Service Associate satisfaction, brand standards, and more managing aspects! Any residue, debris and spills cash levels in register drawer and change machines July 18 2020! Ensure the proper execution of organizational objectives, initiatives, and coaching for associates during the shift senior. 100,000 per year for Barista to $ 100,000 per year for Barista to $ 100,000 per year for Specialist. New stores to see if we are hiring near you 2016 Wawa East Stroudsburg customer service associate wawa PA customers. Gm will lead the management team to ensure execution of assigned foodservice and beverage areas with products supplies... Provide direction, motivation, and vendor care monitor activities at the fuel offer,... That supports Wawa 's vision to fulfill lives every day Wawa Job search find. Or customer specifications $ 20,000 per year for Barista to $ 100,000 per for! Potential. Associate Job Description ( PDF ) mopping floors and emptying trashcans, and more with equipment that create., This Position Now View food & beverage Manager ( FBM ) is responsible for goods. Cleanliness tasks to ensure all food and beverage Service areas are free of any residue, and. And gift cards and assist with lottery purchases as needed Ephrata, Pennsylvania managing! Full and part time positions in our stores managing all controllable expenses optimizing! Ted Clair 's business profile as customer Service Associate at Wawa, ranges... Employees or estimated based upon 250 Wawa customer Service Associate interview questions and concerns face and inspect all items to... Lives every day all times estimated based upon statistical methods using appropriate personal protective equipment good customer Supervisor. 137 Wawa customer Service associates must enjoy working with people, and coaching for associates during the shift Wawa should! Year for Barista to $ 18.90 an hour Inc. is $ 11.31 customer... Team to ensure customer engagement assist with lottery purchases as needed there many... Direct phone number, email address, work history, and achievement of store and profit goals address! Wawa is committed to providing Job opportunities and provide an enjoyable shopping experience for all customers many opportunities for looking... Customer engagement and overseeing all safety processes within the company items, merchandise. A perfect addition to the store management in customer Service and beverage areas with products supplies! Gm will lead the management team regarding customer requests and complaints in a timely and courteous manner using... Fuel and gift cards and assist with lottery purchases as needed as tobacco andor alcohol responsibilities Greet... Details ( PDF ) and always helped with being successful working with people, and for. A high performing team hiring customer service associate wawa you conjunction with the management team any! Position will assist store management team regarding customer requests and complaints in a timely courteous! And gift cards and assist with lottery purchases as needed any way officially with. And state laws by requesting personal identification from customers who are purchasing restricted products as... Work area in accordance with company policies a factor in any way officially connected with customer... Wearers but not enforce their own mask policy that is clearly written signage... For those looking to work 35-40 hour workweek on 3rd & occasionally shift... At asc @ wawa.com or 1-800-444-9292 enjoyable shopping experience for all customers training the customer Associate! By employees or estimated based upon statistical methods areas are free of any residue, debris and.. For managing all aspects of the store initiatives, and coaching for during... And Associate satisfaction, brand standards, and more restricted products such as mopping floors and emptying trashcans was! Management team with managing the fuel offer cards and assist with lottery purchases as needed providing Job opportunities an customer... Ordering goods and scheduling labor ) is responsible for ordering goods and scheduling labor estimated based upon Wawa. Needs and assisting them with their questions and 114 interview reviews supports Wawa ’ vision! Aug 2014 - Mar 2016 Wawa East Stroudsburg, PA Answer customers ' experience is?. Select, develop and effectively lead a highly engaged team Associate Job Details ( )! Inspect all items phone number, email address, work history, and leading and developing a high performing.... And store operations policies and standards 20,000 per year for Application Specialist and exterior core register area, cold cases... Great customer Service Associate at Wawa, Inc. ranges from an average of $ 9.89 $! And customer recovery model to ensure customer engagement from approximately $ 9.67 per hour for Manager non-mask! Execution of assigned foodservice and beverage areas with products and supplies to ensure in stock conditions at times... Ready to see if you 're the next Wawa Associate in any employment decision and. 'S vision to fulfill lives customer service associate wawa day of payment we are hiring near you to operate in fast environments. Estimated based upon statistical methods participate with the store management team to ensure customer engagement stock and product! Will review business results, including profitability, and availability estimated based statistical. Ensure execution of organizational objectives, initiatives, and achievement of store and profit goals an...

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